Premium, by service and design
With its international reputation for creative excellence, Swarovski is at the forefront of design innovation across the world, offering exceptional service provided by the industry’s best creative talent. Throughout a global network of Design Centers, highly experienced teams provide first-class creative direction encompassing trend research, design, technical design, and consulting. It is Swarovski’s thoroughness, together with its passion for design, which makes it successful in translating customer requirements into creative commercial proposals.
Swarovski sells its products in over one hundred countries. Committed to providing dedicated personal assistance, Swarovski structures its operations around a global sales force supported by Customer Care Centers with a deep understanding of local markets. Through its collaborations with certified Application Partners, Swarovski provides worldwide application support to its customers. Likewise, Swarovski’s customers profit from its global network of Design Centers that provide unparalleled creative direction, from very specific modular aspects to fully comprehensive solutions.
Swarovski’s comprehensive range of application services falls under three core facilities: the Technical Enquiry Service, Swarovski’s unique global technical database that facilitates the sharing of knowledge with customers around the world; Certified Application Partners, which offer technical and production expertise to business customers at a local level; and Application Training, which trains customers in standard application techniques. This comprehensive approach means customers benefit from the extensive experience of leading international experts, as well as internal specialists.
Beginning with Christian Dior in the 1950s, and continuing with today’s top designers and brightest rising stars, Swarovski is proud of its long history of creative collaboration with artists, artisans, and designers from all areas of jewelry and fashion. Crystal has long been a dynamic source of inspiration for creative minds – enchanted by its myriad design possibilities, their visionary ideas are transformed into exclusive cuts and unique designs for Swarovski crystal.