Quick Assistance

The following table outlines common problems and their causes when sewing, and offers advice on how to avoid them. Further details and more extensive descriptions can be found in the section marked with a

Product or fabric is not fed through correctly.1, 2, 3
The machine misses out stitches.4, 5, 6, 7
The thread breaks.4, 6, 8, 9
The needle breaks.10, 11, 12, 13
The crystals break out of the cups.14

1The foot pressure may be too low.Increase the foot pressure according to the instructions.
2There may be dust between the feeder teeth.Clean the feeder teeth.
3Upper feed is faulty.Replace the upper feed.
4The needle may be bent or damaged.Replace the needle.
5The needle is not fitted correctly.It must be pushed right up to the top.
6The machine may be threaded wrongly.Rethread the machine.
7The tension of the threads may be incorrect.Check the thread tension.
8There may be knots in the thread or it may be too thin.Check the thread for faults and if necessary, change it.
9The components that form the stitches may be damaged.Have the sewing machine checked by a specialist.
10The wrong needle may have been chosen.Choose a needle that has the correct size for the carrier material.
11The bobbin may not be fitted correctly.Check the bobbin case.
12The needle is too thick and gets stuck in the product.Use a thinner needle.
13The needle hits the crystal.Sew more slowly and feed the product through the machine carefully.
14The needle damages the cup.Check the length of the stitch and the thickness of the needle.